We are committed to providing quality products to our customers. We understand that sometimes returns may be necessary, and we aim to make the process as straightforward as possible. Please review our return and refund policy below:
You may request a return or exchange within 3 days of receiving your order. After this period, returns and exchanges will not be accepted.
Unfortunately, we do not offer refunds or exchanges for any opened product packs. If the product is unopened, you may request a return within the 3-day window, subject to the terms below.
Return shipping costs are the responsibility of the customer, and shipping charges are non-refundable. Please ensure that the product is returned in the same condition as it was received.
To initiate a return, please send us an email or a message via WhatsApp with your order number. You can reach us at:
Email: [email protected]
WhatsApp: [Your WhatsApp number]
To be eligible for a return, the product must be unopened and in its original packaging. Products that have been opened or used cannot be returned or refunded.
Once we receive the returned product, please allow 7 to 30 days for us to process your return and issue any applicable refund.
Currently, we only ship within Pakistan. Returns and refunds are not applicable for international orders.
Opened product packs cannot be returned or refunded.
Items purchased outside the eligible return window (after 3 days of receipt) are also non-returnable.
If you have any questions about returns or refunds, feel free to contact us at the provided email or WhatsApp number. Our team is happy to assist you!
